Privacy Policy

 

SuffolkFirst Bank Privacy Notice

SuffolkFirst Bank values our customers' privacy highly. We have protected your confidential information in many ways and will continue to do so using state-of-the-art measures. We never lose sight of the fact that your trust is our most treasured asset. You are assured that our corporate focus is the protection of your privacy in your dealings with us. If you ever have any questions about the confidentiality of your information in our hands, please call us. We appreciate your business every day and thank you for choosing SuffolkFirst Bank to assist you with your financial needs.

 

For the purpose of this notice the terms listed below have the definition shown.

  • Customer: A customer is a person that had a continuing relationship with SuffolkFirst Bank for a personal, family, or household purpose.
  • Affiliate: An affiliate is a company SuffolkFirst Bank owns or controls, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.
  • Nonaffiliated Third Party: A nonaffiliated third party is a company that is not an affiliate of SuffolkFirst Bank.
  • We, our and us mean SuffolkFirst Bank.
  • You and your mean present and former customers of SuffolkFirst Bank.

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Categories of Information That We Collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms you provide us;
  • Information that we receive from processing your accounts with us and the transactions in those accounts, as well as information that we receive from providing services to you; and
  • Information we receive from a consumer reporting agency.

 

Categories of Information That We Disclose

We may disclose the following kinds of nonpublic personal information about you:

  • Information we receive from you on applications or other forms, such as your name and address, your social security number, your assets and income, and the name of your employer. We may disclose this information, for example, to verify information that you have provided to us, to service providers in the closing of a real estate loan, or to determine whether a loan that you have applied for is salable on the secondary market.
  • Information about your transactions with us, such as your account balance. We may disclose this information, for example, to the operator of the interchange that processes our ATM and debit card transactions;
  • Information about transactions in your accounts with us. We may disclose this information, for example, to the companies that provide us automated services.

 

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Categories of Third Parties to Whom We Disclose Information

We may disclose nonpublic personal information about you to the following types of third parties:

  • Service providers to SuffolkFirst Bank, such as the company which prints our checks and the companies that provides us automation services.
  • Parties involved in the closing of a loan that we make to you, such as appraisers, attorneys, and title companies;
  • Other banks and financial institutions;
  • Non-financial companies, such as merchants who inquire whether you have funds on deposit sufficient to a check which you have written; and
  • We may also disclose nonpublic information about you to nonaffiliated third parties as permitted by law. We do not disclose information about former customers to nonaffiliated third parties except as permitted by law.

 

Confidentiality and Security of Your Information

It is the policy of SuffolkFirst Bank to assure that the information it has about its customers is accurate. It is also the policy of SuffolkFirst Bank that information it has about its customers is highly confidential and should only be available to persons who have a need for the information to properly service a customer's account, act upon a customer's request, or to fulfill that person's job responsibility. SuffolkFirst Bank has extensive security procedures that ensure that its confidentiality policy is followed. Customer information is maintained in paper-based files and electronic databases. All paper-based files are kept under the control of a file custodian. The custodian restricts access to every file to bank personnel who have a need to access the information in the file to properly carry out his or her job responsibility. The bank's automated systems have a complex set of passwords, user identification, and terminal identifications that limits each employee's access to information in the systems to that information that he or she requires to properly carry out his or her job responsibility. In addition, SuffolkFirst Bank has a complex system of "firewalls" surrounding its automated systems to ensure access by unauthorized persons is prevented.

 

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About Children's Online Privacy

The Children's Online Privacy Protection Act (COPPA) was passed to give parents increased control over what information is collected from their children online and how such information is used. The law applies to websites and services directed to, and which knowingly collect information from, children under the age of 13. Suffolk First Bank's websites and online services are not directed to children under the age of 13, nor is information knowingly collected from them. For additional information on COPPA protections, link to the Federal Trade Commission's website at www.ftc.gov/privacy/privacyinitiatives/childrens. For further information, the Federal Government has created a Web site, Kidz Privacy, aimed at educating both parents and children about the dangers of the Internet and how to browse safely.

 

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