Personal Online Banking
Customer Service
We’re here to help. In our customer service section you’ll find information you need to get in touch with us, tools that let you take care of your own accounts, and answers to some of the most frequently asked questions about our services.
- 24 Hour Telephone Banking
- Customer Account Representative
- Customer Survey
- Switch to SuffokFirst Bank
General Account Information
24 Hour Telephone Banking
24 Hour Telephone Banking is our automated telephone banking service, available 24 hours a day, 7 days a week. You’ll have instant access to the latest information on your checking and savings.
Just call 757-934-8900
Customer Account Representative
Customer Account Representatives are available to assist you from 8:30 a.m. until 5:00 p.m. Eastern Time Monday through Friday.
To speak to a Customer Account
Representative 757-934-8200
Customer Survey
We are committed to earning your respect by exceeding your expectations. If you will please take a few minutes and complete our survey, it will help us learn if we have been successful.
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Switch to SuffolkFirst Bank
You’ve probably thought about changing banks a thousand times. Maybe you’ve moved or changed jobs. More likely, maybe your bank was inattentive or didn’t appreciate your business.
You’ve got the reasons, but you haven’t switched. Why? Because it’s a hassle. That is until now…
Download Switch Kit
(769 kb PDF document)
The Switch Kit is in pdf format
Download free PDF Reader here.
We have everything you need to make moving your checking account to SuffolkFirst a breeze.
