Customer Service


We’re here to help. In our customer service section you’ll find information you need to get in touch with us, tools that let you take care of your own accounts, and answers to some of the most frequently asked questions about our services.
 


 

General Account Information

24 Hour Telephone Banking
 
24 Hour Telephone Banking is our automated telephone banking service, available 24 hours a day, 7 days a week. You’ll have instant access to the latest information on your checking and savings.
 

Just call 757-934-8900


 

Customer Account Representative

Customer Account Representatives are available to assist you from 8:30 a.m. until 5:00 p.m. Eastern Time Monday through Friday.
 

To speak to a Customer Account
Representative 757-934-8200

 

 

Customer Survey

We are committed to earning your respect by exceeding your expectations.  If you will please take a few minutes and complete our survey, it will help us learn if we have been successful. 

 

 

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Switch to SuffolkFirst Bank

You’ve probably thought about changing banks a thousand times. Maybe you’ve moved or changed jobs. More likely, maybe your bank was inattentive or didn’t appreciate your business.


You’ve got the reasons, but you haven’t switched.  Why?  Because it’s a hassle. That is until now…


Download Switch Kit
(769 kb PDF document)
 

 
The Switch Kit is in pdf format
Download free PDF Reader here.


We have everything you need to make moving your checking account to SuffolkFirst a breeze.
 

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